De'Xandra - Inspired by Chloe

Thanks for shopping at Khalliffah One Stop Shop. If you are not entirely satisfied with your purchase, we're here to help.

 

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Process Of Delivery

• All orders will be sent out on everyday via trusted and reliable courier service
• Goods will be shipped out from store after payment has been verified.
• You will receive 2nd email confirmation from us along with the tracking number. Please track your order online or call the courier service directly.
• For inter-bank payment, the order will only be delivered once the transaction of payment is complete which usually takes about 1-2 working days
• To ensure speedy and punctual delivery of package, please provide the correct/detail address, city, state and country
• Please ensure that you have reviewed your shopping cart before submitting the order. We DO NOT combine shipment of multiple orders.

Local Shipping Charges (Within Malaysia):

1. All items will be sent via courier service - Pos Laju or others courier services .

2. We are offeringShipping fees within Malaysia with the condition below:
West Malaysia: Charge RM 3.00 per pax
East Malaysia (Sarawak): Charge RM 10.00 per pax
East Malaysia (Sabah): Charge RM 10.00 per pax
(For more detail, please contact us)

3. For domestic orders, it typically takes 2-4 working days for delivery within Peninsula Malaysia and 3-5 working days for Sabah and Sarawak.

** Free COD for Kluang & JB area.